Legal

Privacy Policy

Last updated: 22 August 2026

Summary: when you fill our enquiry form, we collect your name, business name, location, phone number and message so we can respond to you about our services. We do not sell your data. This policy is issued in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable Indian law.

1. Who We Are

KumaonWebServices ("we", "us", "our") is a website design, CRM and local-SEO service provider based in Haldwani, Nainital District, Uttarakhand, India, serving businesses across Haldwani, Nainital and Bhimtal. This policy explains how we collect, use, store and protect personal data ("Personal Data") of visitors to kumaonwebservices.in ("the Site") and our prospective/existing clients ("you", "Data Principal").

2. What We Collect

Data	When	Purpose
Name, business name, location, phone number, message	You submit our enquiry/contact form	To respond to your enquiry and provide a quotation
IP address, submission timestamp	Automatically, on form submission	Spam/abuse prevention and security logging
Basic usage data (pages visited, browser type)	Automatically, via standard web-server logs	Site security and troubleshooting

We do not knowingly collect payment card details, government ID numbers, or any sensitive personal data through this Site. If you engage us as a client, additional information (billing details, project content, login credentials for your own website) may be exchanged separately over WhatsApp/email as part of that engagement, governed by our Terms of Service.

3. How We Use Your Data

To respond to enquiries and provide quotations for our services.
To deliver, invoice and support projects for existing clients.
To send you service-related communication on WhatsApp, phone or email.
To improve our Site and prevent spam/fraudulent submissions.

We process your data on the basis of your consent, given by voluntarily submitting the form, and, for existing clients, for the performance of our service contract with you.

4. Storage & Security

Enquiry data is stored in a secured database on our hosting server, accessible only to authorised personnel via password-protected access. We take reasonable technical and organisational measures to protect your data against unauthorised access, alteration or loss, but no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Sharing With Third Parties

We do not sell, rent or trade your Personal Data. We may share it only with:

Our own internal notification tools (e.g. Telegram) so our team is alerted promptly to a new enquiry — this data remains under our control.
Our hosting/infrastructure provider, solely to operate the Site and store data securely.
Government or regulatory authorities, where required by applicable law.

6. Data Retention

Enquiry data is retained for as long as reasonably necessary to respond to you, follow up, and for our legitimate business records — typically up to 24 months from your last interaction with us, unless you request earlier deletion or a longer period is required by law (e.g. accounting/tax records for active clients).

7. Your Rights

Under the DPDP Act, 2023, you have the right to:

Access a summary of the Personal Data we hold about you.
Correct or update inaccurate or incomplete data.
Erase your data, where it is no longer necessary for the purpose it was collected.
Withdraw consent at any time — this will not affect the lawfulness of processing carried out before withdrawal.
Nominate another individual to exercise these rights on your behalf in the event of death or incapacity.
Register a grievance regarding our handling of your Personal Data.

To exercise any of these rights, contact our Grievance/Data Contact below. We will respond within a reasonable time and in any case as required under applicable law.

8. Cookies

The Site may use minimal, essential cookies/local storage for basic functionality (e.g. remembering that you closed a banner). We do not currently use third-party advertising or tracking cookies. If this changes, this policy will be updated.

9. Children's Data

Our services are intended for business owners and adults. We do not knowingly collect Personal Data from children. If you believe a child has submitted data to us, contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. The updated version will be posted on this page with a revised "Last updated" date.

11. Governing Law & Jurisdiction

This policy is governed by the laws of India, including the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000. Any dispute arising from this policy is subject to the exclusive jurisdiction of the courts at Nainital District, Uttarakhand, as further described in our Terms of Service.

Grievance / Data Protection Contact

KumaonWebServices
Haldwani, Nainital District, Uttarakhand, India
Email: kumaonwebservices@gmail.com
WhatsApp: +91 94082 22151